Terms and Conditions

Welcome to Kratom Online. By accessing and using our website, you agree to be bound by the following terms and conditions.

Responsabilités de l'utilisateur et limitations de garantie

Website Standard Terms and Conditions

Last updated: August 6, 2025

 

1. Introduction

 

These Terms and Conditions govern your use of the website Kratom Online (accessible at www.kratomonline.ca). By accessing or using our site, you agree to comply with these terms in full. If you do not agree, please do not use our website.


2. Use of Kratom Products

 

All kratom products sold on this website are intended for personal, botanical, or research use only and are not intended for human consumption.

We do not provide medical advice or make any health-related claims about our products.

By purchasing from us, you acknowledge and accept full responsibility for the use of the products.


3. Payments and Shipping

 

We accept payments via Interac e-Transfer, Cash on Delivery (COD), and Cryptocurrency.

Orders placed before 2 PM (Eastern Time) are typically shipped the same day to the address provided during checkout.

We are not responsible for any delays, damages, or losses caused during shipping by third-party carriers such as Canada Post or UPS.


4. Returns and Refunds

 

Unopened products may be returned within 30 days of the delivery date.

To initiate a return, please contact us using the contact form on our website.

Refunds will be issued once we receive and inspect the returned product. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.


5. User Content

 

By submitting content to our website (such as product reviews or comments), you grant Kratom Online a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, reproduce, and distribute that content for marketing or promotional purposes.


6. Intellectual Property

 

All content on this site — including text, images, logos, and branding — is the property of Kratom Online or its content providers and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.


7. Limitation of Liability

 

Kratom Online shall not be held liable for any damages, losses, or claims arising from the use of this website or the products sold herein.

Use of this site and its products is at your own risk.


8. Indemnification

 

By using our website, you agree to indemnify, defend, and hold harmless Kratom Online, its owners, employees, and affiliates from any claims, liabilities, damages, or legal fees resulting from your use of the website or products.


9. Governing Law

 

These terms are governed by the laws of Canada and the Province of Quebec.

Any legal disputes shall be resolved exclusively in the courts of Quebec.


10. Agreement

 

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.