Privacy Policy

Welcome to Kratom Online, an online store dedicated to selling Kratom products to customers in Canada. Our website URL is https://kratomonline.ca, and we are the sole owners of this website. Kratom Online is a registered business operating in accordance with Canadian laws and regulations. We take our customers’ privacy seriously and are committed to protecting any personal information collected through our website.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Purchase History: The products you have purchased from us.
• Browsing History: The pages you visit on our website and the time and date of your visit.
• Technical Information: Your IP address, browser type, and device type.

How We Use Your Information

We may use your personal information for the following purposes:

• Communication: To communicate with you regarding your orders and any issues related to your account.
• Improvement: To improve our website and our products.
• Personalization: To personalize your experience on our website.
• Promotions: To send you promotional emails and newsletters, but only if you have opted in to receive them.
• Compliance: To comply with legal and regulatory requirements.

How We Protect Your Information

We take the security of your personal information seriously and have implemented measures to protect your information from unauthorized access, use, or disclosure. These measures include secure servers and encryption technology. Access to your information is restricted to authorized personnel only.

Who We Share Your Information With

We may share your personal information with the following third parties:

• Payment Processors and Shipping Companies: To process your orders and payments and to deliver your products.
• Service Providers: Such as website hosting providers, to help us operate our website and provide our services.
• Legal and Regulatory Authorities: As required by law or to protect our legal rights.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected. You may also withdraw your consent for us to collect, use, or disclose your personal information at any time. To exercise these rights, please contact us using the contact form on our website.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and you should check this page periodically to ensure that you are aware of any changes.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us using the contact form on our website.

Last updated: 2023/03/20